Privacy Policy – SurgicalSathi
At SurgicalSathi, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide while using our website and services. By accessing or using www.surgicalsathi.com, you agree to the terms described below.
1. Information We Collect
We collect personal and non-personal information to provide a smooth and secure shopping experience. The types of data we may collect include:
a) Personal Information
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed securely via third-party payment gateways)
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Order and transaction history
b) Non-Personal Information
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IP address
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Browser type and device information
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Browsing behavior on our site (pages visited, time spent, etc.)
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Cookies and session data
2. How We Use Your Information
We use your data to:
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Process and deliver your orders efficiently
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Communicate order updates, offers, or customer support
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Improve our website functionality and customer experience
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Prevent fraudulent transactions and ensure platform security
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Send newsletters or promotional emails (with your consent)
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Cookies Policy
We use cookies and similar technologies to:
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Remember your preferences and login details
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Understand browsing behavior and improve site performance
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Provide personalized product recommendations and advertisements
You can manage or disable cookies through your browser settings at any time.
4. Data Sharing and Disclosure
We may share your data with trusted third parties only under the following circumstances:
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Logistics partners for order delivery
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Payment gateways for secure transaction processing
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IT service providers for platform maintenance and analytics
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Legal authorities, if required by law or to protect our legal rights
All third parties are bound by confidentiality agreements and data protection obligations.
5. Data Security
We take strong measures to protect your personal data through:
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SSL encryption
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Secure payment processing
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Regular vulnerability scanning
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Role-based access controls
Despite our efforts, no method of data transmission over the internet is 100% secure. We recommend keeping your account information confidential.
6. Your Rights and Choices
You have the right to:
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Access, update, or delete your personal information
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Opt out of marketing emails at any time by clicking “unsubscribe”
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Request details of the personal data we store about you
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Deactivate your account by contacting our support team
To exercise your rights, email us at privacy@surgicalsathi.com.
7. Data Retention
We retain your data as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or regulatory requirements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of such sites. We encourage you to review their privacy policies before providing any information.
9. Children’s Privacy
SurgicalSathi is intended for users above the age of 18. We do not knowingly collect personal information from children. If we become aware that a minor has submitted data, we will delete it immediately.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect legal changes or improvements to our practices. Changes will be posted on this page with the last updated date.
Last Updated: [Insert Date]
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Email: privacy@surgicalsathi.com
Phone: [Insert contact number]
Address: [Insert business address]
SurgicalSathi – Committed to Your Health and Your Privacy.